Support / Help / FAQ

TranslationProjex is a subscription service i.e. you pay for it on a monthly basis. There are no set up, support or storages costs. You just pay a single monthly fee.

Life’s too uncertain for long term contracts! Your subscription to TranslationProjex is a month-to-month basis.

If we don’t meet your needs just cancel you’ll have nothing further to pay and we’ll just delete all your data.

If you need a copy of the data just ask and we can give you the database file.

Support is free and included in your subscription.

The Agency plan has a 15hr support limit but in our 3 years of selling TranslationProjex no one has ever exceeded 10 hrs.

You’ll get Skype, email and telephone support if you need it. We get back to all support requests within 12 hrs and can always be reached via email.